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Lesson 02

Price, quality & where you get care.

Here's the insight the whole plan is built around: the same procedure can cost dramatically more at one facility than another, and the cheaper one often scores higher on quality.

Two facts most people are never told: in-network does not mean fair-priced, and higher price does not mean higher quality. Often it's the opposite.

Lesson 2.1: Same study, two facilities

One MRI. Two very different stories.

Both facilities are in-network. Both perform the identical study. The only things that change are the price and the published quality score, and they move in opposite directions.

MRI, lower back · in-network · same metro
Price vs. published quality score
Illustrative
Hospital imaging dept.
Facility A

Large in-network hospital system

$2,400billed to plan
Published quality score2.5 / 5
Accredited imaging center
Facility B

Independent, in-network center

$650billed to plan
Published quality score4.5 / 5

Facility B costs about a quarter as much and scores higher. Same study, same network. Price was never a signal of quality. It was just the number the facility set.

Prices and scores are illustrative, chosen to show the pattern that published transparency and quality data repeatedly reveal. Real differences vary by service and market.

What this means for a member

Guided to the better value, never forced.

No one expects a member to research price-transparency files and quality scores from a waiting room. So PR Health does that work ahead of time and brings it to the moment of decision.

Through curated steerage and member navigation, a member sees a high-quality, fair-priced option and a real person to help them get there. They're always free to choose otherwise, guided, not restricted.

How the navigation works

Quality, checked first

Providers are looked at on published outcomes for the specific service, before a member ever needs it.

Fair price, confirmed

Options are benchmarked so the plan isn't paying a list price someone else set.

A person to help

Navigation handles scheduling and questions, so the better-value choice is also the easier one.

Always the member's call

Steerage is a recommendation backed by data, members are guided, never locked in.

Next lesson

How self-funding works.

The plan structure that makes transparency and steerage possible, with stop-loss to cap the risk.

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